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Delivery

UK:

Standard Delivery Charge for the United Kingdom (mainland) is £FREE.
Customers from Northern Ireland, the Channel Islands and the Scottish Highlands, wishing to place an order, Please contact customer services to obtain a quote for delivery and time scale info@kingsroadoutlet.com approx. Delivery charges for these areas are £25/£35.

We pride ourselves in supplying our furniture to you quickly. Our standard delivery from stock gets your product to you within 7 business days (UK Mainland). It may be possible to get your product within a few days of ordering, and you will be contacted once your order has been placed to arrange delivery.

Most Deliveries are made with our hand delivery service courier, which is a door to door service. The courier will contact you with a delivery Date and give you a two hour time window for delivery.
If your order is sent with an overnight Courier we will send you the tracking details.

Returns

For whatever reason, you can return a product within 30 days for a full refund.

Please Note We can only accept a return if you have retained all the original packaging and it is in a reasonable condition. If the mirror has cellophane packaging, this needs to be intact for us to accept the return.

We understand this may not always be easy so we offer a collection service via the same courier which will guarantee the safe return of any product to us. If you choose this service the charge will be £20. Returns can take up to 14 days to be delivered back to us, once received we will issue your refund.The courier will call you to arrange a date and time for collection. If you need to exchange for a different mirror or size we will deliver and collect at the same time - Free of Charge.

Damages
In the unlikely event your order arrives damaged, we request you please take some photos and email these, along with  a brief description of the damage and your order number to info@kingsroadoutlet.com
A customer service adviser will contact you within 24hrs

 In Stock:

We aim to deliver goods in stock within 7 business days (UK Mainland). Once your order has been placed you will be contacted within 48 hours to arrange your delivery.

Non Stock Items:

These goods are not held in stock and are ordered/or manufactured specifically for the buyer. Delivery will take between 2-12 weeks. If you are interested in a product that is currently not in stock please enquire by email for a realistic delivery time. Delivery dates for non-stock items cannot be arranged until goods are received at our warehouse. Once you have placed your order you can cancel the order any time before the item is dispatched by emailing info@kingsroadoutlet.com Please note you cannot cancel a Non Stock Item Order. This product has been ordered/manufactured specifically for you and cannot be cancelled once purchased.

email: info@kingsroadoutlet.com

Telephone: 01245 426045